We value our First National Bank customers and encourage you to contact us with your questions and concerns. Our bank was built on relationships, and we are here to serve you.
Mailing Address: First National Bank, P.O. Box 94905, Wichita Falls, TX 76308
First National Bank Customer Service representatives are ready to assist you every weekday Monday through Friday from 8:30 AM and 5:00 PM at 800-460-6678.
First National Bank Mortgage Customer Service representatives are available Monday through Friday from 8:00 AM to 5:00 PM to assist with your existing mortgage loan by calling 817-912-4492 or emailing Mortgage Servicing.
To reach your mortgage loan officer directly, visit our Mortgage Team page for direct contact information.
First National Bank is subject to regulatory oversight by the Office of the Comptroller of the Currency (OCC). Any consumer wishing to file a complaint against First National Bank should contact the OCC through one of the means below:
In Person or U.S. Mail:
Comptroller of the Currency Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
You have keys for your car, keys to your home, keys to nearly everything in your life, especially the things that need to be insured. We'll be happy to find insurance that's right for you.
Hours: Monday – Friday 8:00 a.m. to 8:30 p.m. EST; Saturdays 9:00 a.m. to 5:00 p.m. EST.
We love to hear from our customers! Use the form below to share your comments, concerns and suggestions with the leadership of First National Bank. You may also email us directly at comments@fnbtx.com or call one of our locations during normal business hours.
