We Love to Hear from Our Customers!
Submit a message on the form or find important customer service numbers below.
Contact Us
Use the form below to share your comments, concerns and suggestions with the leadership of Investar Bank.
Important Numbers
Report a Lost or Stolen Debit Card
To report a lost or stolen debit card, please call 800-472-3272. Please notify the bank as soon as you realize your card is lost or stolen.
Customer Service
Investar Bank Customer Service representatives are ready to assist you every weekday Monday through Friday from 8:30 AM to 5:00 PM at 800-460-6678.
Mortgage Customer Service
Investar Bank Mortgage Customer Service representatives are available Monday – Friday 8:00 AM to 5:00 PM to assist with your existing mortgage loan. Phone 817-912-4492 or email Mortgage Servicing.
To reach your mortgage loan officer directly, visit our Mortgage Team page for your lender’s contact information, or phone 817-912-4400 for new or in-progress mortgage applications.
Customer Assistance
At Investar Bank, we are committed to providing excellent service. If you have a concern or are dissatisfied with a product, service, policy, procedure, or employee, we encourage you to contact us directly so we can address your issue promptly. Click here for more information on filing a complaint.