Contact Us

We value our First National Bank customers and encourage you to contact us with your questions and concerns. Our bank was built on relationships, and we are here to serve you.

 

 

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  • Report a Lost or Stolen Debit Card   800-500-1044

    To report a lost or stolen debit card, please call 800-500-1044. Please notify the bank as soon as you realize your card is lost or stolen.

  • Customer Service   800-460-6678

    First National Bank Customer Service representatives are ready to assist you every weekday Monday through Friday from 8:30 AM and 5:00 PM at 800-460-6678.

  • Mortgage Customer Service   817-912-4400

    First National Bank Mortgage Customer Service representatives are available Monday through Friday from 8:00 AM to 5:00 PM to assist with your existing mortgage loan at 817-912-4400.

    To reach your mortgage loan officer directly, visit our Mortgage Team page for direct contact information.

  • Complaints

    First National Bank is subject to regulatory oversight by the Office of the Comptroller of the Currency (OCC). Any consumer wishing to file a complaint against First National Bank should contact the OCC through one of the means below:

    In Person or U.S. Mail:
    Comptroller of the Currency Customer Assistance Group
    1301 McKinney Street
    Suite 3450
    Houston, TX 77010

    Telephone:  (800) 613-6743 (Monday- Friday 7:00 am to 7:00 pm CST)
    Fax:  (713) 336-4301
    Online:  http://www.helpwithmybank.gov/contact-us/contact-the-occ.html

  • Insurance 844-544-5002

    You have keys for your car, keys to your home, keys to nearly everything in your life, especially the things that need to be insured. We'll be happy to find insurance that's right for you.

    Hours: Monday – Friday 8:00 a.m. to 8:00 p.m.; Saturdays 8:00 a.m. to 4:00 p.m.

    Compare rates on all the things that are key to your life. Call or click here for a quote.